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Are you trying to cope with Tiredness, Pain, Depression?

Take more control of your life

A practical course for people with long-term conditions

Self-Management in the Highlands Frequently Asked Questions for Health and Allied Professionals

What is self-management?

  • Self-management courses help people who live with long-term conditions to manage their illness better on a day-to-day basis
  • Self-management courses are based on research from the US and UK. It is an evidence-based intervention that has been rigorously tried and tested. The course has been shown to be effective in helping to both improve quality of life and positively aid health services as a whole.
  • Self-management courses known as Expert Patients Programme (EPP) are being mainstreamed throughout the NHS in Wales and England.

Who is self-management aimed at?

  • Anyone over the age of 18 living with a long-term condition/s. A condition is considered long-term if the patient has had it for 12 months or more, or where a condition is expected to last more than 12 months
  • Future potential developments include expansion into areas such as carers, ethnic minorities, mental health, people with learning difficulties, children and parents
  • Courses are delivered in local communities, targeting all members of society.
  • There is also the potential to develop a web-based version of the course to improve access in rural remote rural areas.

What is the rationale behind self-management?

  • According to the Long-Term Conditions Alliance Scotland (LTCAS) there are an estimated two million people who have a long-term condition. The focus has moved from acute diseases to long-term conditions and this needs to be addressed.
  • Life expectancy has increased by 30 years over the last century. As life expectancy continues to lengthen, the incidence of long-term conditions will rise.
  • Living with a long-term condition/s can often mean physical and psychological difficulties for individuals and their families, as well as socio-economic problems, reduced quality of life and sometimes social exclusion.
  • Self-management can be a key tool to develop a population who are better informed about what services they can expect, what their responsibilities are and what they can do for themselves.

Is self-management a new initiative?

  • Self-management programmes have been running in the USA since the 1970s. Much of the research and development on self-management has been carried out by Professor Kate Lorig and her team at the Medical Research Centre, Stanford University, California, USA
  • Mid 1990s - Stanford developed a generic self-management course known as the Chronic Disease Self-Management Course (CDSMC) - this generic course has been branded as the Expert Patients Programme (EPP) in the NHS in Wales and England.
  • 1994 - Arthritis Care led the introduction of lay-led self-management in the UK. The arthritis self-management course is called ‘Challenging Arthritis’
  • 1999 – In England an Expert Patients Task Force, chaired by the Chief Medical Officer, Professor Liam Donaldson, was set up to review self-management opportunities. Membership included representatives of the medical profession, non-governmental organisations and experts in the fields of self-management training and research
  • 2001 – The final report "The Expert Patients Programme – a new approach to chronic disease management for the 21st Century" led to the implementation of a 2 year EPP pilot project to introduce generic lay-led self-management programmes hosted in Primary Care Trusts throughout England
  • 2003 - In Wales two EPP pilot sites were established in Gwynedd and Swansea Local Health Boards (LHBs)

  • 2004 - Lessons learned from the evaluation of the pilot sites and elsewhere were used to roll-out EPP into other LHBs
  • 2007 – Expert Patients Programme in England established as a Community Interest Company (CIC)

Who or what are Partnerships for Wellbeing?

  • Partnerships for Wellbeing is a Highlands charity whose aim is ‘Supporting individuals and communities to achieve a balanced lifestyle that fits the life they lead’. It is a company limited by guarantee and a registered Scottish charity: SC036055
  • Partnerships for Wellbeing has received support from NHS Highland to deliver a pilot lay-led self-management programme for the Highlands during 2007 and the first half of 2008. It runs a number of successful projects including patient transport, Step It Up Highland walking groups and Food First, an Inverness based healthy eating initiative.

Its aims for the pilot are:

  • Recruit and train 12 volunteer ‘leaders’
  • Deliver a total of 12 lay-led self-management courses between Autumn 2007 and late Spring / early Summer 2008
  • Reach 120 to 200 course participants
  • Cover 3 CHPs – North, Mid and South & East Highland
  • Review and evaluate feedback

What is lay-led self-management?

  • Developing people’s confidence and skills (e.g. problem solving and decision making) to take control of the daily management of their illness
  • Achieving the greatest possible quality of life by working with professionals to make the best use of available resources
  • Dealing with the consequences of the illness
  • Health professionals working in close partnership with patients

How long is the course?

  • The course consists of six weekly sessions

  • Each session lasts for around 2½ hours

What happens when the course finishes?

  • Very often groups continue to meet on a regular basis. Strong friendship support networks are built up. Feedback has shown that patients often find it easier to discuss their anxieties/concerns with people outside of their close family circle

Who leads the sessions?

  • The courses are delivered by two trained lay ‘leaders’, who have experience of making life changes because of living with a long-term condition/s
  • The delivery is from a scripted course manual
  • Self-management delivery is underpinned by a detailed and strict quality assurance framework

How many people are on each course?

  • Ideally each course has between 10-16 participants

Is it disease specific?

  • No, the course applies very well to people with any physical or mental health conditions
  • There are many advantages to running courses for people with a mix of different conditions

How can it be effective if it’s not disease specific?

  • People living with long-term conditions have problems specific to their individual illness but they also share common needs, similar concerns and problems in their daily lives
  • People with long-term conditions must deal not only with their symptoms but also with the impact these have on their lives and emotions

What are the benefits to patients?

  • A renewal of confidence in managing their lives despite long-term conditions

  • A better relationship with their healthcare professionals

  • Learning useful techniques that can help daily living – helping people take active control

  • Increased use of health promoting techniques e.g. taking regular exercise and relaxation

  • A loss of fear for the future

  • A better knowledge and understanding of their symptoms

  • Help to regain control over their physical and emotional well-being

  • Development of a friendship support network

  • Slowing of physical deterioration and improvements of psychological state

Does it undermine the advice given by health professionals?

  • No. The expertise of health professionals is just as important in treating long-term conditions when patients are taking or have taken part in a course
  • Self-management courses are designed to enhance regular treatment and disease specific patient teaching and education programmes delivered by health professionals
  • 'Working in partnership with your healthcare professional’ is one of the activities covered on the course

Will it increase my workload as a healthcare professional?

  • US evidence indicates people who have gained self-management skills make fewer visits to their GP and to outpatients clinics. There are also fewer A&E and hospital admissions
  • The National Evaluation of the Expert Patients Programme in England has not shown any adverse impacts on workload.

Is the aim of the programme just to save money for the NHS?

  • No. The prime objective is to provide people living with a long-term condition, who want to gain a greater measure of control over their lives, the means to do so. People living with long-term conditions are often in the best position to know what they need to manage their own condition
  • Providing people with the necessary self-management skills can enable them to make a tangible impact on the quality of their lives

How will self-management be of benefit to health professionals?

  • It will help patients to make more appropriate use of the health and social services available
  • Improved relationships with patients
  • Patients who have improved quality of life
  • Development of patient networks – patients who can support other individuals who are developing similar conditions
  • Better use by patients of recommended medications and treatments

Do you want more details?

  • Telephone: 01463 229646
  • Partnerships for Wellbeing, 3 Gordon Terrace, Inverness, IV2 3HD